In an effort to address the high volume of enquiries submitted by Training Providers, the Department has published a series of documents on SVTS last Friday. The information and guidance published covers a variety of issues and concerns raised by providers due to the COVID-19 outbreak and is broken down into three separate documents.
When trying to respond to COVID-19 with online engagement practices, there are several contractual requirements that you should be aware of including the need for a published Online Service Standards policy. This article looks at the considerations you should make when shifting to online delivery for Skills First funded programs.
Last month, the Department released several fact sheets, including guidelines and instructions related to online solutions such as the use of electronic signatures, online training delivery and sighting/retaining evidence of eligibility through the use of the Document Verification Service. RTO Logic has already summarised the Electronic Signature Fact Sheet in a previous article; in this article, we are going to break down the fact sheet about Sighting and Retaining Evidence of Eligibility and provide further advice on sighting and retaining copies of identification documents.
Many providers are rapidly building online solutions to their enrolment, training and assessment delivery, and regardless of how far the COVID-19 situation takes us, this is an opportunity for organisations that have traditionally relied on paper-based administrative processes to embrace technology and implement efficient web-based solutions into every aspect of their operations. In this article, we take a look at 5 contractual obligations that form part of the pre-training review and enrolment process and their requirements for online completion.
