Douglas is a national leader in digital learning design, vocational training innovation, and compliance alignment across the Australian VET sector. With over a decade of experience in education, RTO operations, and digital transformation, he has spearheaded initiatives that bridge technology, pedagogy and regulation to enhance training quality and learner engagement.

Douglas currently leads a multidisciplinary team of learning designers, assessment specialists, and LMS engineers in delivering high-quality, compliant, and AI-enhanced learning experiences across accredited programs, microcredentials, and enterprise training. His work emphasises practical integration of generative AI, data analytics and gamification to personalise learning and improve accessibility.

Through his consultancy and leadership roles, Douglas has collaborated with public and private RTOs, government stakeholders, and higher education partners to design, validate and digitise learning solutions that strengthen compliance, improve educator capability, and achieve measurable outcomes for students and organisations alike.